You can now provide instant feedback to our concierge on individual conversations.
Want us to ask a specific question? Change our approach with a specific lead? Maybe you've spoken with a lead and want us to know something about that conversation. You can share this directly with us along with a 1 to 5-star rating, as long as you have not claimed the lead.
Ex: Let's say that your Concierge Team sent you an Urgent Request for a lead but they never answered. You can now communicate it with us!
STEP 1: Log in to your BoldLeads Account and head to your Text Concierge leads.
STEP 2: Select any lead and click the "Rate Conversation" tab.
STEP 3: Provide your rating and press send and we will see it as soon as you send it.
STEP 4: Just like all other actions taken on a lead, it will be tracked in the lead's profile!