Get to know the basics with a few helpful tips and tricks along the way!


Why Does My Zillow Valuation Page Have Blank Values?

Do you have blank values on your Zillow valuation page?

You’ve come to the right place.  There are a couple of reasons why the values may not be appearing.

Zillow may not have values for homes in newer or rural areas.

To check whether Zillow has the values, navigate to and enter the address that the lead submitted. The search will show no results if Zillow does not have a value.

If an address is not in Zillow, a message similar to the one in the image below will appear:


The Zillow API key has been edited or removed.

A Zillow API key was added to your account during the initial setup process.  You can check to see if your Zillow API key has been edited or removed by navigating to the Settings tab. If the number has been removed or additional spaces have been added before or after the number, this counts as an invalid character and the key will not be read correctly.


What about my Lead?

We can’t leave them hanging! We recommend you call the Lead to provide the information.

This is actually a great way to get a conversation started!

Still having trouble?

Submit a ticket with us by clicking on the Help Icon in your account and we’ll take a closer look at the issue.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.